Frequently Asked Questions
How do I place a custom order?
Simply upload your photo, logo, design, or inspiration image when placing your order. If additional information is needed, we will contact you before production begins.
What products can be customized?
We offer custom apparel, t-shirts, hoodies, sweatshirts, tumblers, gifts, keepsakes, and more. If you have a special request, feel free to contact us.
How long does it take to process my order?
Most orders are processed within 3-7 business days. Custom and personalized items may require additional production time depending on design complexity and order volume.
How long does shipping take?
Shipping times vary based on your location and selected shipping method. Once your order ships, you will receive tracking information via email.
Can I see a proof before my item is made?
For certain custom orders, we may provide a design proof for approval. If a proof is required, production will not begin until approval is received.
Can I cancel my order?
Orders may be canceled within 24 hours of purchase. Once production has started, custom orders cannot be canceled.
Do you accept returns or exchanges?
Custom and personalized items are non-refundable and non-returnable unless the item arrives damaged, defective, or we made an error with your order.
Pre-made, non-customized items may be eligible for return within 30 days of delivery upon approval. Items must be unused, unworn, in their original condition, and returned in their original packaging.
Return requests must be submitted before sending any item back. Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.
What if my item arrives damaged?
Please contact us within 48 hours of delivery with clear photos of the damaged item and packaging. We will work quickly to resolve the issue.
What image quality should I upload?
For the best results, we recommend uploading high-resolution images. Blurry, pixelated, or low-quality images may affect the final product quality.
Can you remove backgrounds from photos?
Yes! We can often remove backgrounds and make minor edits to help create the best possible design. Additional design fees may apply for extensive edits.
Do you offer bulk or group orders?
Absolutely! We offer bulk pricing for schools, sports teams, family reunions, businesses, churches, and special events. Contact us for a custom quote.
What payment methods do you accept?
We accept major credit cards, debit cards, Shop Pay, and other payment options available at checkout.
Do you offer local pickup?
If local pickup is available, the option will appear during checkout. Otherwise, all orders will be shipped directly to you.
How can I contact Ambition Creations?
You can reach us anytime by email at contact@ambitioncreations.store. We strive to respond to all inquiries within 24-48 business hours.
Do you offer discounts?
Yes! Be sure to subscribe to our email list and follow us on social media to receive exclusive discounts, promotions, and new product announcements.
Ambition Creations
At Ambition Creations, every item is created with care, creativity, and attention to detail. We believe your ideas deserve to be transformed into products you'll be proud to wear, gift, and cherish.